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Frequently Asked Questions

What is playing at the Arie Crown Theater?

Please visit our Shows and Events page for this information.

How can I buy tickets to an Arie Crown event?

Please visit our Box Office page for this information.

Are there any discounted tickets available for students / seniors / military?

Please visit our Box Office page for this information.

I want to buy tickets for a group to see a specific show/artist. Is there a discount for those tickets?

Please visit our Group Sales page for this information.

Do I have to pay any Service Charges or Convenience fees if I buy tickets at the Box Office?

No. There is a small per ticket Facility Fee when buying tickets in person at the Box Office. Taxes are included in the ticket price. TicketMaster Service Charges and Convenience Fees apply only to those purchasing tickets on-line, over the telephone or at a TicketMaster outlet.

I ordered tickets on-line. Where is the will-call window?

Please visit our Box Office page for this information.

Are there any package programs, like Show Tickets, Dining and Hotel Rooms available?

The Arie Crown Theater does not currently offer dinner or hotel room packages. The Hyatt Regency McCormick Place (312) 567-1234) will offer a New Year's Eve package.

Where can I park? What does parking cost?

Please visit our Planning Your Visit / Parking page for this information.

Directions - How can I drive to the Arie Crown Theater?

Please visit our Planning Your Visit/Location and Directions page for this information.

Directions - Can I take public transportation to the Arie Crown Theater?

Please visit our Planning Your Visit/Public Transportation page for this information.

How many does the theater seat?

Please visit our About Us page for this information.

Is seating available for those with mobility impairments?

The entire facility is wheelchair accessible and compliant with all ADA requirements. Special arrangements should be made when ordering tickets if a member of the patron party is wheelchair bound. Make sure to mention to the ticket agent that a member of your party is mobility impaired.

What about patrons with hearing impairments?

Unless otherwise stated, performances are not usually signed for the hearing impaired. The theater does have infrared headsets available to hearing-impaired patrons at no cost. Just ask an usher or House Manager for a headset when you arrive at the theater.

Who was Arie Crown?

Please visit our About Us/History page for this information.

I am a family member / friend / classmate / big fan of a performer. How can I meet them when they are here for the show?

Normally, you cannot visit an artist backstage during their time at the Arie Crown. If you have a method to contact the artist directly, it is suggested you get in touch with them and arrange to meet them after the performance as their schedule may allow.